Last updated: June 30, 2026

This Privacy Policy explains how The Social Scalers LLC collects, uses, stores, shares, and protects personal information when you visit our website, contact us, submit a form, book a call, make a payment, or use our services.

We are The Social Scalers LLC, doing business as The Social Scalers ("Company," "we," "us," or "our").

We operate the website https://www.socialscalers.co (the "Site").

We provide digital marketing services for businesses worldwide, including paid advertising management, Meta ads management, Google ads management, Klaviyo and email marketing, creative strategy, copywriting, reporting, audits, consulting, and related marketing support.

You can contact us at:

The Social Scalers LLC

30 N Gould St Ste R

Sheridan, WY 82801

United States

Email: hello@thesocialscalers.com

1. INFORMATION WE COLLECT

We may collect personal information that you provide directly to us.

This may include:

• Name

• Email address

• Phone number

• Business name

• Website URL

• Billing details

• Payment information

• Business information

• Marketing goals

• Ad account information

• Ecommerce platform information

• Form submissions

• Call booking details

• Messages you send to us

• Any other information you choose to provide

We may also collect information automatically when you visit our Site.

This may include:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referring website

• Location data based on IP address

• Cookies and tracking data

• Analytics data

• Interaction data from forms, pages, or ads

2. INFORMATION WE COLLECT FROM CLIENT ACCOUNTS

When we provide services, Clients may give us access to third party platforms.

This may include:

• Meta Ads accounts

• Google Ads accounts

• Klaviyo accounts

• Shopify stores

• Google Analytics accounts

• Google Tag Manager accounts

• Email marketing accounts

• Website platforms

• Payment platforms

• Reporting dashboards

• Other marketing, analytics, or ecommerce tools

Through these platforms, we may access business data, campaign data, revenue data, customer data, performance data, tracking data, and other information needed to provide our services.

We only use this information to provide, manage, measure, report on, or improve the services agreed with the Client.

3. HOW WE USE INFORMATION

We may use personal information to:

• Respond to enquiries

• Review applications or audit requests

• Book calls

• Provide our services

• Manage Client accounts

• Build, review, and manage campaigns

• Prepare reports

• Process payments

• Send invoices

• Communicate with Clients

• Manage contracts and agreements

• Improve our Site and services

• Analyse Site traffic and performance

• Monitor campaign performance

• Prevent fraud or misuse

• Protect our business

• Comply with legal, tax, accounting, and regulatory duties

• Enforce our Terms of Service

• Resolve disputes

4. PAYMENTS AND BILLING

We may use third party payment providers to process payments, payment authorisations, invoices, direct debits, and billing.

These providers may include Stripe, Wise, Mercury, or other payment and banking providers.

We do not usually store full card numbers or full payment details ourselves.

Payment information is handled by the relevant payment provider according to their own privacy policy and security terms.

We may store billing records, payment status, invoice details, transaction references, and related account information for business, accounting, tax, legal, and fraud prevention purposes.

5. COOKIES AND TRACKING TECHNOLOGIES

Our Site may use cookies, pixels, tags, scripts, and similar tracking technologies.

These may help us:

• Run the Site

• Measure traffic

• Understand visitor behaviour

• Improve page performance

• Track form submissions

• Measure ad performance

• Run retargeting campaigns

• Improve marketing and reporting

These technologies may be used by us or by third party platforms such as Google Analytics, Google Tag Manager, Meta Pixel, Google Ads, Meta Ads, Klaviyo, and other tools.

You can usually manage cookies through your browser settings.

If you block cookies, some parts of the Site may not work properly.

6. ANALYTICS AND ADVERTISING TOOLS

We may use analytics and advertising tools to understand how people find and use our Site.

These tools may include:

• Google Analytics

• Google Tag Manager

• Meta Pixel

• Meta Ads

• Google Ads

• Klaviyo

• Shopify

• Other analytics, advertising, ecommerce, or email marketing tools

These tools may collect or receive information from our Site and elsewhere online.

They may use this information to provide measurement, analytics, advertising, retargeting, attribution, and reporting services.

7. EMAIL AND COMMUNICATIONS

If you contact us, submit a form, book a call, or become a Client, we may contact you by email, phone, video call, messaging platform, or other business communication channels.

We may send:

• Replies to enquiries

• Call confirmations

• Service updates

• Reports

• Invoices

• Payment reminders

• Legal notices

• Account updates

• Relevant business communications

If you receive marketing emails from us, you can unsubscribe using the link in the email or by contacting us.

8. THIRD PARTY SERVICE PROVIDERS

We may share information with third party service providers who help us run our business and provide our services.

These may include:

• Stripe

• Wise

• Mercury

• Meta

• Google

• Klaviyo

• Shopify

• Google Workspace

• Loom

• Pumble

• Calendly

• Analytics providers

• Payment providers

• Hosting providers

• Email providers

• Contractors and team members

• Legal, tax, or accounting advisers

These third parties may process information only as needed to provide their services to us, comply with law, or protect their own systems and rights.

9. CLIENT CUSTOMER DATA

When providing marketing services, we may access or process data connected with a Client’s customers.

This may include ecommerce data, email marketing data, purchase data, campaign data, audience data, and analytics data.

The Client remains responsible for making sure they have the legal right to collect, use, share, and give us access to that customer data.

We use Client customer data only to provide services to the Client, unless agreed otherwise in writing or required by law.

Clients should make sure their own privacy policies explain how they collect and use customer data, including for advertising, email marketing, analytics, tracking, and retargeting.

10. LEGAL BASIS FOR PROCESSING

Where required by law, we rely on one or more legal bases to process personal information.

These may include:

• Consent

• Performance of a contract

• Legitimate business interests

• Legal obligations

• Protection of rights and safety

Our legitimate business interests may include running our business, responding to enquiries, providing services, improving our Site, measuring marketing performance, preventing fraud, and protecting our legal rights.

11. INTERNATIONAL DATA TRANSFERS

We are based in the United States.

If you access our Site or use our services from outside the United States, your information may be transferred to and processed in the United States and other countries.

Some of our service providers may also process information in other countries.

Data protection laws in these countries may differ from the laws in your location.

Where required, we take reasonable steps to protect personal information when it is transferred internationally.

12. HOW LONG WE KEEP INFORMATION

We keep personal information for as long as needed for the purposes described in this Privacy Policy.

This may include keeping information to:

• Provide services

• Manage Client relationships

• Respond to enquiries

• Keep business records

• Meet tax, accounting, and legal duties

• Resolve disputes

• Prevent fraud

• Enforce agreements

• Protect our rights

When information is no longer needed, we may delete it, anonymise it, or keep it only where allowed or required by law.

13. HOW WE PROTECT INFORMATION

We use reasonable technical, organisational, and administrative measures to protect personal information.

No website, platform, email system, payment system, or online service can be guaranteed to be fully secure.

You use the Site and services at your own risk.

You are responsible for keeping your own account logins, platform access, passwords, and devices secure.

14. SHARING INFORMATION FOR LEGAL OR BUSINESS REASONS

We may share information if needed to:

• Comply with law

• Respond to legal requests

• Protect our rights

• Enforce our Terms of Service

• Prevent fraud or misuse

• Protect the safety of our business, team, Clients, users, or others

• Handle disputes

• Support a business transfer, sale, merger, acquisition, restructuring, or similar event

15. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights over your personal information.

These may include the right to:

• Request access to your information

• Request correction of your information

• Request deletion of your information

• Object to certain processing

• Request restriction of processing

• Request a copy of your information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

To make a privacy request, contact us at hello@thesocialscalers.com.

We may need to verify your identity before responding.

Some rights may be limited by legal, tax, accounting, security, fraud prevention, or business record keeping requirements.

16. MARKETING OPT OUT

You can opt out of marketing emails by clicking the unsubscribe link in the email or by contacting us at hello@thesocialscalers.com.

Even if you opt out of marketing emails, we may still send important service, payment, legal, security, or account messages.

17. COOKIES OPT OUT

You can manage or block cookies through your browser settings.

You may also be able to manage ad preferences through platforms such as Google, Meta, and other advertising providers.

Blocking cookies or tracking technologies may affect how our Site works.

18. CHILDREN’S PRIVACY

Our Site and services are not intended for people under 18 years old.

We do not knowingly collect personal information from anyone under 18.

If you believe a person under 18 has provided us with personal information, contact us and we will take reasonable steps to delete it where required.

19. THIRD PARTY LINKS

Our Site may contain links to third party websites, tools, platforms, or services.

We do not control third party websites or their privacy practices.

If you visit a third party website or use a third party platform, you should review their privacy policy.

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we update it, we will change the Last updated date at the top of this page.

Your continued use of the Site or services after changes are posted means you accept the updated Privacy Policy.

21. CONTACT US

For questions about this Privacy Policy or to make a privacy request, contact us at:

The Social Scalers LLC

30 N Gould St Ste R

Sheridan, WY 82801

United States

Email: hello@thesocialscalers.com